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Lead Management in MSD Axapta CRM

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Lead Management in Axapta CRM

Lead Management is a feature of Sales Force Automation that enables sales teams to collect and store information about a lead and also develop sales activities and tasks that qualify leads into opportunities.

Lead Management consists of two main components:
• Lead Management - creating, reviewing, updating, and deleting lead information.
• Lead Qualifying Process - creating, reviewing, updating, and deleting stages or steps and also activities that are needed to qualify or disqualify a lead.
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