How to change an Sales order from status Delivered to open order in ax 2009? In the receive now enter negative quantity and post the packing slip by selecting option receive now before posting, that's for reversing the quantity posted and making it an open order again. Edit the quantity in the order lines of already existing / posted line and the order changes to open order or create a new line in the existing order the order changes to open order. The sales order will be received if all the lines are received. If one or more lines is open the whole service order will be open.
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