Tasks in Lead Management of Axapta CRM Lead Management enables users to manage and maintain lead records by: • Creating records - manual entries in the Lead maintenance or Lead entry forms • Reviewing records - records can be viewed in multiple ways such as by status or subject • Modifying records - specific information about a lead can be changed to update records • Deleting records - permanently remove lead records from the database. Users have the option to restrict deletion of records that a company does not want deleted
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